Booking Policy
Booking Fee
To secure your appointment, a non-refundable booking fee may be charged. If so, this fee will be applied towards the final invoice for the notarization service.
Rescheduling
Should you need to reschedule your appointment, we ask that you provide a minimum of a 6 hours notice. In such cases, the original booking fee will be applied to your rescheduled appointment.
Cancellation Policy
Cancellation
Cancellation by the Client: Clients may cancel their notarization appointment at any time before the scheduled appointment. We kindly request that you notify us via email or phone to process your cancellation request.
Cancellation by Four Points Notary: We reserve the right to cancel an appointment under the following circumstances:
If the client has provided incomplete or inaccurate information.
If the client is not present or available at the scheduled appointment time.
In any situation that may impede the notarization process.
Refunds
Refund Eligibility: Refunds will be handled in accordance with the following conditions:
Full refunds will be issued if the client cancels the appointment with at least 6 hours' notice before the scheduled time.
No refunds will be provided for cancellations made within 6 hours of the scheduled appointment time.
Refunds will not be granted for completed notarization appointments.
Exceptions
Technical Issues: In the event of technical difficulties that prevent the completion of the notarization, we will reschedule your appointment at no extra cost. If rescheduling is not feasible, a full refund will be promptly processed.
Notary Error: In the unlikely event of a notary error during the notarization process, we take full responsibility. You may choose between a complimentary re-notarization of the document or a full refund based on your preference.
Booking and Cancellation Policies
Understanding our booking and cancellation policies ensures a seamless experience. If you have any questions or require assistance, don't hesitate to contact us.